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The 5-Year Thomas Fire Anniversary: Still Not Ready for Another Disaster

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December 4, 2022, marks the fifth anniversary of the Thomas Fire, and many issues are still unresolved. What has the City of Ventura learned since the catastrophe? Are we safer? Are we better off? What has changed because of the fire? Did the city government fulfill its commitment to the victims?

These are difficult but necessary questions to answer. So, let’s look at what transpired after the disaster.

Indeed, it was Ventura Public Safety’s finest hour. Not one person died in the City of Ventura during the fire. Also, Ventura Police and Fire safely evacuated 27,000 people. Truly remarkable.

Yet, what happened next at the city government level undid these extraordinary efforts.

A Brief History Lesson

A look at the burn area on the 5-Year Anniversary of the Thomas Fire

2017 was not the first time that the hills of Ventura were aflame.  On September 26, 1970, the Ventura Hillside caught fire in the precise location where, later, builders developed the Ondulando and Clearpoint subdivisions. Twenty-six years later, the hills erupted in flames behind City Hall near Grant Park on October 26, 1996.

Wildfires are not new, yet two things were different with the Thomas Fire. First, more houses were in the fire’s path; so, the property damage was more significant than in the last two fires. Second, the city government’s response to the disaster varied from the two previous fires.

When it comes to the Thomas Fire, other factors contributed to the destruction of over 500 homes. Failure of the water generators at Ventura Water and the role of Southern California Edison played a part. Insurance companies and the courts will settle these contributing issues. We won’t address them here. Instead, we’ll concentrate on the actions of the City Council and how Ventura delivered services to the victims.

Where We Are On The 5th Anniversary

In 2017, the City Council promised victims the city would do everything possible to return them to their homes quickly. Ventura Community Development Director Jeff Lambert said

“We are looking at least six months before construction can begin. So, if you are planning on rebuilding your home and seeking temporary housing, it would be best to secure a place for at least a year, if not 18 months to 2 years if possible.”

Rebuilt Houses on 5th Thomas Fire Anniversary

On the fifth anniversary of the Thomas Fire, only 299 families out of 535 have returned to their homes. That’s a mere 55.9% of the victims back home. Another 70 rebuilds are in process, and 39 more are in the plan-checking phase. The owners of the remaining 127 homes may not rebuild for various reasons. They include:

  • A lack of adequate insurance to pay for the rebuild
  • The owners moved out of the area
  • The owners chose to keep the lot vacant until they either sell it or have the funds to rebuild in the future
  • The owners are searching for an architect or builder to help

All residents should ask themselves, “How can this be?” Is this what the City Council meant by returning victims to normal quickly?

Did Ventura Fail The Victims?

Evaluating the City's performance on the 5-Year Thomas Fire Anniversary

Soon after Ventura Fire extinguished the blaze, concentration on recovery waned. Whatever new “emergency” came before the City Council held their attention. Concentration on the recovery waned. The City Manager lost focus, and the successive City Councils allowed him to be unaccountable.

Focusing on what was immediate (the new issues) rather than the essential needs of the victims rendered homeless had a negative impact. Several examples illustrate how the City Council worked against the rebuilding process.

Inexperienced Leaders For The Thomas Fire Recovery

After the fire, Community Director Jeff Lambert left the city. Unfortunately, several other seasoned Community Development employees left, too. The departures decimated the department most critical to returning victims to their homes.

Community Development was leaderless while Mr. McIntyre sought a replacement. Finally, he settled on Peter Gilli, someone with no prior experience in a similar role. To compensate for Mr. Gilli’s inexperience, Mr. McIntyre layered on another level of bureaucracy. He appointed Assistant City Manager Akbar Alikhan to supervise Mr. Gilli., although Mr. Alikhan didn’t have experience in disaster recovery.

Delaying Thomas Fire Rebuilding Ordinances

The City Council added to the delays as they kept waffling on second-story height restrictions for rebuilding victims’ homes. The Council’s indecisiveness delayed the rebuilding process for many. Councilmembers attempted to please some fire victims wanting to improve their homes and, by doing so, delayed rebuilding for everyone.

Digital Subjugation Through The Permitting Process

To compound the victims’ woes, along came COVID-19 forcing Ventura City Hall to close. As a result, all rebuilding projects moving through the Community Development Department halted while the city scrambled to find a way to keep the government operating.

In a rush, though, mistakes happened. In the most egregious one, over a dozen plans submitted and in process under the old system disappeared when the city moved to the new online system. Weeks later, Community Development corrected the mistake, but the error further delayed the homeowners involved.

Under the new system, the only acceptable inquiries about the status of projects were by email. The system provides an email acknowledging the receipt of the plans upon submission. Yet, there is no way to track a project until a “reviewer” accepts that project into the system. A project is only recognized in the system after someone assigns it to a reviewer. Depending on how long it takes to choose a reviewer, the plans could languish for days. As a result, the system delayed many applications in the early days.

Revelations At The Thomas Fire Situation Review

The City Council reviewed what happened during and since the fire two years later.

The presenters brought to light several disturbing facts during the report. Chief among them is that Ventura is no better prepared today for a natural disaster than in 2017.

Ventura Fire Chief David Endaya said, “Ventura Fire is better prepared to clean up after a wildfire moves through.” And VFD is ill-equipped to fight such a wildfire, he said.

What was seriously lacking and not treated in the report to the City Council was how the city:

  1. Liaises with the County, State and Federal governments during a crisis
  2. Coordinates disaster relief
  3. Councilmembers are visible, and the steps they take to lead
  4. Evacuates citizens from disaster areas more effectively
  5. Communicates with the public (both providing warning and information)
  6. Handles mass care and shelter

Editors Comments

On the fifth anniversary of the Thomas Fire, Ventura residents still need a clear picture of how the city will perform in the next disaster. Furthermore, citizens have learned that Ventura City Hall is indifferent to returning them to normal.

The lessons the Thomas Fire taught are clear five years on. First, you can rely on only limited help from Ventura Fire and Police. They will do their best, but they have limited resources.

Second, you shouldn’t believe the city government when they say they will help. As we saw with the Thomas Fire, the city government may impede the recovery rather than improve it. The last five years reveal flawed systems, inexperienced people in crucial roles and a lack of follow-up and attention to detail.

Third, three successive City Councils made promises to the victims. Yet, each failed to follow through on the commitments—exhibiting a lack of attention to detail. Moreover, today’s Council still needs to establish whether the city has improved its readiness in the six vital areas listed above.

Fourth, there were other sources of delay besides the city government. Citizens also contributed to the slow recovery. Some homes were underinsured. Other homeowners expanded their homes’ footprint, adding time to the process.

Finally, the bottom line is that government cannot solve all our problems. Nor should we expect that.

Ventura will have another disaster in the coming years. It may be another wildfire, an earthquake, an act of terrorism, or something we can’t yet imagine, but there will be one. As a resident, you deserve to know if the city is well prepared.

Ask your Councilmember For Answers to the Shortcomings That Surfaced During the Thomas Fire

Below you’ll find the photos of our current City Council. Click on any Councilmember’s photo and you’ll open your email program ready to write directly to that Councilmember.

Didn't receive money from the Ventura Fire Department Received contributions from the Ventura Fire Department
Mike Johnson received no money from the Ventura Fire Department Jeannette Sanchez-Palacios received no money from the Ventura Fire Department
Jim Friedman received contributions from the Ventura Fire Department Lorrie Brown is a Ventura Fire Department apologist
Joe Schroeder received no money from the Ventura Fire Department

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Ventura Fire Department Wants More Money

If Ventura Fire Department Is So Terrible, Why Don’t Statistics Show It?

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Einstein comments on Ventura Fire Department

“We cannot solve our problems with the same thinking we used when we created them.”

—Albert Einstein

Ventura Fire Department isn't keeping up with the times

Ventura Fire Department (VFD) is asking the City Council for more money so they can maintain the inertia they’ve had for the past fifty years. The basis for their demands is an operational assessment of Ventura Fire by Emergency Services Consulting International (ESCI). Another multi-million decision based on flawed data faces the City Council. And it appears that they’re in a hurry to make it.

How We Got Here

In 2019, Ventura Fire confronted newly installed City Manager Alex McIntyre with a massive overtime bill. This prompted Mr. McIntyre to recommend a thorough evaluation of VFD’s operations. He told the newspaper he proposed a report to determine if Ventura Fire’s activities were “consistent with contemporary fire services practices.” The Council concurred, and they selected ESCI to do the evaluation.

Things Have Changed For The Ventura Fire Department

Fires are only 3% of Ventura Fire Department callsVentura Fire was initially designed to fight fires. Over time, their duties expanded to include safety inspections, and they built their processes to meet those needs. It was a model that had worked. After all, it was a 100-year-old tradition. Firefighters waited in the firehouse to be dispatched to an emergency.

The problem for VFD is that the community’s needs changed. The ESCI Operational Assessment of the Ventura Fire Department shows that only 3% of the calls were for fires. The majority, 73%, were for emergency medical service (EMS). Another 15% were “good intent” calls, or what ordinary people call false alarms. Ventura Fire is using an outdated business model to address modern challenges.

What Hasn’t Changed For Ventura Fire

The response time for VFD to respond to a call is in the 90th percentile compared to other fire departments nationally, according to the ESCI study. That’s good news for Ventura citizens.

Confronted with the changed requirements of what Ventura Fire does, one would expect the fire department to rethink its role. Yet, it still clings to the 100-year-old way of doing business. There is no new thinking within the department and no original ideas in the operational assessment done on the department.

The Flaws In The Study

The Ventura Fire Department seized on the ESCI assessment to lobby the City Council for more money. How much money? They’re asking for between $3.9M and $14.9M in the first year, with more in subsequent years. The study outlines several short-term, mid-term and long-term recommendations. (See attachment B)

Close examination of the ESCI report reveals several flaws. First, the ESCI is the consulting service of the International Fire Chiefs Association. The people interviewed to gather data for the assessment were Ventura firefighters. The report is built on fire chiefs asking firefighters what they need, then comparing that to what other fire departments across the nation have. The potential for inherent bias exists in this report.

For instance, when asked in an online survey (page 219) about how city firefighters feel: 75 percent of City Firefighters say more tax money “would allow us to better support fire prevention in our community.” Unsurprisingly, ESCI concluded that Ventura Fire needs more money.

ESCI’s Assessment Lacks Local Context

Ventura Fire Department Second, the review presents detailed costs associated with each of its recommendations. What it fails to offer are the benefits to citizens that each proposal represents. For instance, the report calls for adding eight more firefighters. What benefit is there to hire eight more firefighters?  VFD is already in the 90th percentile in response time. Page 21 of the report says, “VFD call processing time and turnout response time performance are excellent compared to other agencies studied by ESCI.”  The actual turnout time is one minute and 21 seconds (81 seconds).

To support their recommendation for more firefighters, ESCI compares firefighting personnel per 1,000 population based on the 2016 National Fire Protection Association Study for the Western United States. By that measure, ESCI concludes Ventura Fire Department staffing is 38 percent below the Western US median. There is no support for the formula by any data, and it appears to be irrelevant.

Third, the evaluation fails to recognize the number of firefighters added since Measure O passed. In that time, the Ventura Fire Department added twelve sworn officers, bringing its force up to 75—a 19% increase in the workforce. Compare that to Ventura Police (VPD). They added ten sworn officers, bringing the force up to 137—a 7.8% increase.

Fourth, the ESCI recommendations don’t mention the long-term financial impact of adding new firefighters to Ventura’s pension obligation. One estimate is that the city needs to set aside an additional $42,000 a year per firefighter to grow enough over 30 years to cover the pension benefits.

Ventura Fire Department Looks For More Money

Ventura Fire Department wants more moneyFifth, ESCI recommends on page 195, “Recommendation 1-G: Explore the option of an additional special measure to support (V)FD operations and to obtain a larger share of Measure O to support recommendations to increase staffing.”

Over time, the purposes of Measure O get fuzzy. None of the current City Councilmembers were on the Council when voters passed Measure O. The Measure O literature specifically said the city would not use the money to supplant existing positions. Yet, the Ventura Fire Department is asking for more employees paid for by Measure O. VFD seems to forget that at the time, Ventura Fire received funds from Measure O to keep Fire Station No. 4 operating. They have also received a 19% increase in firefighters since Measure O.

With the city’s other needs—aging infrastructure, pension liability obligations, homelessness, and more—Ventura Fire’s requests seem self-interested.

Sixth, on page 197, ESCI presents, “Recommendation 2-H: Explore the implementation of a fire services subscription program, where residents pay an annual membership fee for the fire department service.” This recommendation seems insensitive. It wasn’t that long ago that the City of Ventura tried to impose a 9-1-1 fee on all emergency calls. That decision was abruptly reversed, but not before the city collected the fee from several residents and never returned it.

Open Debate On The Issues

The ESCI report is 227 pages long. There is much detail to comprehend. Mayor Sofia Rubalcava introduced a motion to create a subcommittee for a more detailed of the fire department’s report and recommendations.

Jim Friedman objected, saying, “We made it clear we’re not interested in kicking the can down the road. Why a whole layer of discussions and subcommittee? That part I don’t understand.”

Councilwoman Lorrie Brown said she wanted the council to take action on the study and was not in favor of a committee taking months to make a recommendation.

Councilman Mike Johnson said he didn’t want to wait and see if a sales tax gets passed.

“There are things we can do,” Johnson said. “I look forward to really getting into the numbers. I’m not looking forward to making the hard choices, but I’m looking forward to having that discussion with my colleagues.”

It bears mentioning who has received campaign money from the Ventura Fire Department.

Ventura Fire Department contributions to candidates

In the end, Mr. Friedman won. There will be no subcommittee to do a thorough evaluation of the recommendations.

Editors Comments

There are too many flaws in the ESCI Operational Assessment of the Ventura Fire Department for the City Council to decide where and how to spend the money. We urge the Council to be extremely skeptical of the data presented. We hope they will see the same flaws and incompleteness in the report that we’ve reported here.

More money won't make Ventura Fire Department betterThe crucial, objective metric on which residents can judge Ventura Fire is response time. And VFD’s response time is in the 90th percentile. It will be hard to improve on that.

The City Council must realize from this study that Ventura no longer has a Fire Department. It has a medical triage team in red trucks. It’s irresponsible to focus on new fire trucks and adding new fire stations when 73% of their work is emergency medical services, not fighting fires.

To ask citizens to pay an additional tax to support the fire department is untenable. Residents will be paying higher water and wastewater bills, and they’re already paying higher electricity bills to support the Clean Power Alliance.

The notion of a subscription fee for fire department services seems absurd. Ventura already tried a similar idea with the 9-1-1 fee, and citizens rejected it.

Suggesting the Council divert money from Measure O to support the Ventura Fire Department violates the spirit—and the stated purposes—of Measure O. If the city does use Measure O money, it will send a clear message to voters, “All political promises are worthless.” The Council will use Measure O for whatever purposes it wants. Councilmember Friedman will appear prescient when he said, “It’s all green and it’s all spendable.” Measure O and the General Fund are really all the same money.

In the end, progress will happen if Ventura Fire rethinks the role of VFD. They can no longer rely on a 100-year-old tradition of firefighting. Trying to extort more money from residents to pay to continue doing things the way they’ve always been done is unconscionable. It gives the appearance that Ventura Fire is more interested in fighting change than fighting fires. Citizens should expect more from our fire department. We should expect thoughtful solutions, not ones that throw more money at existing problems.

Insist The City Council Seek More Original Solutions

Below you’ll find the photos of our current City Council. Click on any Councilmember’s photo and you’ll open your email program ready to write directly to that Councilmember.

Didn't receive money from the Ventura Fire Department Received contributions from the Ventura Fire Department
Mike Johnson received no money from the Ventura Fire Department Jeannette Sanchez-Palacios received no money from the Ventura Fire Department
Jim Friedman received contributions from the Ventura Fire Department Lorrie Brown is a Ventura Fire Department apologist
Joe Schroeder received no money from the Ventura Fire Department

For more information like this, subscribe to our newsletter, Res Publica. Click here to enter your name and email address.

 

 

Powerful VFD Union Exerts Its Strength On The Council

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The City Council approves a $600,000 per year “roving” fire engine and three paramedics in June 2018. Ventura Fire insisted they needed the engine because response times “were especially high.” He gave no information on what’s driving the increased calls for help. Nor did he offer any cost-effective alternatives to deliver the services.

Uncertainty Over The Fire Engine

Interim City Manager Paranick did not recommend funding the roving engine in 2018. He said, “I haven’t gotten myself to a place where I’ve been comfortable yet, where I could sit here and justify the need based on demand. That’s why I did not recommend it.”

Ventura Fire Chief David Endaya wasn’t sure what targets the roving engine could hit, or by how much response times could fall.

Even so, Councilmembers Cheryl Heitmann, Matt LaVere, Jim Monahan and Erik Nasarenko voted for it. Councilmembers Mike Tracy and Christy Weir voted against it.

The Reason VFD Got Its Fire Engine

What motivated four Councilmembers to override the City Manager’s recommendation? Why did they believe the city needed to spend $600,000 in 2018? Simple. In late May, Union Leader Battalion Chief Doug Miser requested a meeting with each Councilmember. He wrote, “As you are hopefully aware, every single member of the Ventura Fire Management group dedicated a significant amount of time in call banks and walking districts to pass Measure O. We believe we are way past due in staffing another fire station in the city.” Two months later, the Ventura Fire Department had a new engine and three new paramedics.

The Councilmembers heard Miser’s message loud and clear. Ventura Fire contributed during their campaigns. Ventura Fire helped deliver Measure O money to the city’s General Fund. Now, it’s time for quid-pro-quo.

What’s more, Chief Endaya announced a hiring decision. He hired two of the three paramedics before they approved the roving fire engine. He said they’d been “over-hired” in anticipation of adding City Fire positions.